Terms & Conditions

Payment

Full Payment due at time of booking

Confirmation will be forwarded at time of booking. We accept Visa, MasterCard and Amex. Amex incurs a surcharge of 3.5%. Cheques are accepted prior to arrival. A $40.00 fee will be charged for dishonoured cheques.

Direct Deposits can be made to Account name: Horizons Snowy Mountains, BSB: 062 655 and Account number: 1013 8935. Please quote your booking reference number as reference and notify stay@horizonsresort.com.au of all transactions.

Cancellations

Summer
Reservations cancelled outside 30 days prior to arrival will incur a $60 cancellation fee. Reservations cancelled within 30 days will incur a $150 cancellation fee. Less than 48 Hours will forfeit all monies paid.

Winter
Reservations cancelled outside 30 days prior to arrival will incur a $100 cancellation fee. Reservations cancelled within 30 days will forfeit all monies paid.

Amendments

Once a deposit has been received, all changes to the original booking will attract a $55 dollar administration fee. Amendments include name change, date change, or cancellation of a party or person within the reservation. Note: a change of date is considered a cancellation and may attract cancellation fees.

Arrivals

Check in is after 4pm. Luggage storage is available in Resort Foyer for early arrivals.

For late arrivals please call  Horizons on 02 6456 2562 to make arrangements. Upon check-in a credit card pre authorisation for the full amount owing plus $200 or a $200 cash security holding deposit will be required

Departures

Check-out time is 10am. A surcharge of one (1) night's accommodation will apply to late checkouts.

Room Inclusions

All rooms and suites are fully self contained and self serviced they include private balcony, telephone, TV  laundry facilities, fully equiped kitchens including microwave and dishwasher. All linen and towels are supplied. Executive suites also offer a spa bath in the ensuite bathroom.

Resort Facilities

Resort facilities include McEvoys licensed a la carte restaurant, Horizons Bar and Bistro, guest lounge with fire place, indoor heated swimming pool, tennis court, and massage therapist.

Responsibility

Neither the company nor anyone on its behalf shall be liable for any death, loss, injury, accident, damage to personal property (including baggage) or delay, illness, strike, machinery failure, acts of government or other authorities, acts of God, improper documentation or any other causes beyond its control. They reserve the right to alter or amend accommodation and/or dates according to circumstances beyond their control. Prices, services and conditions are based on the situation at the time of printing but can be subject to change without notice due to unforeseen circumstances.This reservation is not confirmed until all of the above terms and conditions have been met.